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So let me tell you, I had a very nice experience with Papertrey Ink. I put in my first-ever order, which included two stamp sets, white cardstock, vellum cardstock, leaf ribbon, and buttons. Everything was FABULOUS - the quality is excellent. BUT.... the buttons fell well short of the advertised quantity of 100 to 275 buttons per bag. So I sent an email to customer service, and you know what? I got an email back from Nichole Heady herself (she's the founder/owner) apologizing, saying she would send me an ADDITIONAL set of buttons free of charge, and saying that they will change their website to better reflect the actual quantity of buttons now in the packets (apparently they were doing it by weight, but as the buttons got larger, the quantity got smaller). I was blown away by the quick, personal, and wonderful response. I will definitely order from them again! It's so nice when people do the right thing - made my weekend :) Have a wonderful weekend yourself!
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